How does the Google synchronisation work?

The company stores its Google Place ID once. TrustStar then loads the publicly visible reviews into a cache at regular intervals and shows the overall rating and the number of Google ratings in the profile. Only data that Google provides publicly anyway is processed.

TrustStar – Real customer reviews. Without the marketing filter.

Q: Are the reviews on TrustStar genuine?

Yes. Entries labelled Verified come from documented business relationships and are checked before publication. The public Google overall rating (score and count) is synchronised regularly, kept clearly separate and linked to the Google profile. We do not delete critical reviews as long as they remain factual and contain no third-party personal data.

Q: Does using TrustStar cost anything?

No. For consumers, searching, reading and writing reviews is permanently free and ad-free. Companies can also create a basic profile free of charge; only optional add-on features such as statistics analyses and API access are paid.

How it works

A well-founded decision in three steps

No registration, no newsletter, no advertising. You search, you read, you decide.

Search companies

Enter a name, location or industry. The search finds all active profiles in our database and immediately shows how many reviews exist.

Compare reviews

See the overall rating, star distribution and the company's replies. Filter by verified reviews or entries with a response; the Google overall rating is shown separately and linked.

Share your own experience

Were you a customer yourself? Write in a few sentences how the order, appointments and billing went – that helps the next prospect most.

Why TrustStar

How to tell that a review is worth something

A star is clicked quickly. What matters is what is behind it: who reviewed, how the company reacts – and who profits from the listing? We make all three points visible.

Checked reviews

Every entry passes a guideline check before publication: factual tone, connection to the company, no third-party data. Suspicious patterns – such as serial ratings from one network – are flagged.

Google rating integrated

Many customers only review on Google. We synchronise the score and count of your Google reviews regularly and show them clearly separated next to the verified TrustStar entries – with a direct link to the Google profile.

Replies guaranteed visible

When a business reacts to criticism, the reply appears directly below the review – not hidden in a separate tab. This lets you see at a glance how complaints are handled.

Independent and ad-free

There are no paid placements, no “top partner” badges and no ranking you can buy. Sorting is by date and rating – nothing else.

Data-minimal by design (GDPR)

To read, we need nothing from you: no cookies, no account, no IP storage beyond what is technically necessary. Server location and processors are named in the privacy policy.

Built for mobile

Most reviews are read on the go – in the hardware store, outside the practice, in the car. That is why every profile is optimised for small screens and usable without horizontal scrolling.

Profiles

Popular company profiles

A selection of the most reviewed profiles on TrustStar. All reviews and ratings come live from the database or the Google cache.

Without JavaScript the profile tiles cannot be loaded. Please use the search function or enable JavaScript in your browser.

Company not listed?

For businesses

Your profile in under ten minutes

A complete profile with Google connection costs nothing. You decide yourself whether and how you react to reviews.

Create profile

Name, address, industry, Google Place ID – that is all we need. Activation follows a short review.

Receive reviews

Customers review you directly on TrustStar, your Google overall rating arrives automatically. On request you receive an e-mail as soon as a new review exists.

React visibly

Reply publicly to praise and criticism – as a verified company with ✓ badge (free review: verification procedure created by TrustStar). Businesses that react to reviews receive measurably more and better follow-up orders on average.

Get listed free now

Take part

Publish your own experience

Describe concretely what happened: order, appointments, price, communication. The more precise, the more helpful – for other customers and for the company.

Company

Tip: type at least two characters and click the suggestion – the internal ID is set automatically. Please select a company from the suggestion list.

Your rating Please give a star rating.

What was your experience about? A short note of what connects you with the company (order, repair, purchase …). The company sees this note together with your name to identify you better – your review text and stars stay hidden until confirmation. Please state briefly what it was about (e.g. “painting work”, “purchase”).

Your experience At least 40 characters. Please no third-party names, no phone numbers, no contract internals. Please describe your experience with at least 40 characters.

Display name Shown publicly. Your full name does not have to be included. Please enter a display name.

E-mail address (recommended) Only for verification and to inform you once your review is published – never public. Please enter a valid e-mail address.

I confirm that my details are truthful and have read the Review Guidelines and the Privacy Policy. Without your confirmation we cannot publish the review.

How TrustStar protects both sides: your review first goes to the company without content – only your name and your note “What was it about?” are visible. Once the business confirms your customer relationship, the review is published and only then becomes readable for the company. Nobody can filter reviews by content; companies are protected against reviews from non-customers. If a business does not react within 3 working days, the review is published automatically – without the verified badge and with the company's right to report it at any time.

After submitting we check your entry. Publication follows a short review.

Frequently asked questions

Good to know

The most important answers in short form. Detailed explanations are on the FAQ page.

Are the reviews on TrustStar genuine?

Yes. Entries labelled Verified come from documented business relationships and are checked before publication. The Google overall rating is shown separately and linked. Factual criticism stays up – even if the company does not like it.

Does using TrustStar cost anything?

Not for private individuals: searching, reading and reviewing is permanently free and ad-free. Companies also use the basic profile free of charge. Only optional analyses and interfaces are paid – details under For Businesses.

Can a company have critical reviews deleted?

No. Companies can publicly reply to every review but cannot remove anything. We only delete what violates our guidelines or the law – insults, spam, third-party data or invented reviews.

How does the Google rating get into the profile?

The business stores its Google Place ID once. We then load the publicly visible reviews into a cache at fixed intervals and show the overall rating and number of ratings. Only data that Google provides publicly anyway is processed.

What data is stored about me?

For reading: no personal data. When you review, we store display name, review text and your e-mail address for verification. Tracking cookies are set only after your consent. Details are in the Privacy Policy.